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Legal & Abuse Contact Hub

⚡ SLA Response: < 24-48 Hours

🛡️ DMCA Enforcement

💼 Enterprise Support

Return to Downloader Read DMCA Policy

DMCA & Copyright Takedowns

For copyright owners submitting URL blocklisting requests, infringement notices, or legal agent documentation.

dmca@codjin.com

General Legal & Compliance

For regulatory queries, terms interpretation, GDPR/CCPA data verification, and law enforcement requests.

legal@codjin.com

RapidAPI & Enterprise SLA

For custom quota increases, dedicated proxy instances, custom platform scrapers, and enterprise billing.

support@codjin.com

Visit RapidAPI Portal ↗

Engine Telemetry & Bug Reports

To report broken platform extractors, HTTP 500 exceptions, or submit sample URL test cases.

support@codjin.com

Send Official Notice or Message

Please complete the form below. For DMCA requests, please include all statutory elements outlined in our DMCA Policy.

Full Name / Organization *

Official Email Address *

Inquiry Nature / Subject Category *

Target Social Media URL(s) (If applicable)

Detailed Statement / Notice Description *

I confirm that the information submitted above is accurate and provided in good faith.

Frequently Asked Questions

Quick answers to common questions about copyright, API integration, and platform compliance.

Does VideoDL store or host downloaded videos on its servers? ▼

No. VideoDL utilizes a 100% zero-storage architecture. Our engine acts solely as a real-time metadata parser and stream URL resolver. Video and audio files are served directly from third-party CDN endpoints. We do not store, host, or cache user video files on our disks.

How quickly are verified DMCA takedown requests implemented? ▼

Once our Designated Copyright Agent verifies a compliant notice under 17 U.S.C. § 512(c)(3), the requested URL or channel ID is immediately added to our global blacklist database within 24 business hours. All subsequent parsing requests for that URL will return an HTTP 403 Forbidden status.

Can I legally use VideoDL to download my own content? ▼

Yes. Content creators frequently use VideoDL for personal archiving, backup, and repurposing of their own original videos. Additionally, fair use under 17 U.S.C. § 107 permits downloading for commentary, criticism, news reporting, scholarship, and educational research.

How do I get commercial API access with guaranteed uptime SLAs? ▼

Developers can subscribe directly via our official RapidAPI Pro Hub for instant API keys, automated billing, and tier management, or email support@codjin.com for custom private clusters.